The objects you'll work with in the Conversation Analysis API are simple.
Represents a conversation between 2 or more individuals.
Individuals are the people involved in conversations. Individuals are either users of a given system, or can be customers.
Utterances are specific "turns" in a conversation -- something said by one of the individuals at a given time.
Analyses of a conversation. Once conversations are ended, analyses can be created with variable analysis intervals.
Utterances are always created in relation to Conversations.
Utterances must be spoken by an Individual.
Analyses are specific to a single Conversation.
There is always a single Individual who is designated as the "leader" of a Conversation.